Build Security by Default
Tender plans are commercially sensitive long before they are submitted. TenderTools keeps them confidential from other companies, from colleagues who should not see them, and from the providers involved in delivering the service.
EU servers only
Your data is stored and processed exclusively in the European Union.
Isolated Tenants
Your tenders are invisible to every other company. Separation is a hard boundary, not a filter.
Designed According to
ISO 27001, EU AI Act and GDPR
Built to the leading standards for security and privacy.
Your tenders are invisible to other companies
This is the measure that answers the competitor question directly. Your tenders live in a fully isolated space of their own, not a shared pool of data that gets filtered afterwards.
- No other company can see your tenders, from the moment of upload
- Group companies can be kept fully separate, sharing no tenders or content
Competitors never see your plans.
Colleagues can't see a tender until it's shared with them
Not every tender should be readable by every writer. In TenderTools, a tender is not even visible to all the writers in your organisation. It only becomes visible when its owner shares it with named people.
- A tender is not visible to other writers until its owner shares it
- Only the named people you invite can open and work on it
- External advisors can be invited to one tender and nothing else
A tender must be shared before anyone can open it.
Your documents are stored and processed in the EU
All of your stored data is held in our Frankfurt data centre. Nothing leaves the European Union.
- Database, documents, search index and backups all live in Frankfurt, EU
- Nothing is stored outside the European Union
Hosted in Frankfurt, EU. Nothing is stored outside Europe.
Your text is never used to train a model
What you write stays yours. Your tender text goes to a single provider that is barred from keeping it, is never used for training, and is seen by no other AI vendor.
- No training on your content, and no prompt logging
- Your source files are never uploaded to the AI provider, only the text it needs
- No analytics or tracking vendor receives your tender content
No training. No retention. Your originals are never uploaded.
Protected whether it is moving or stored
Your documents and AI conversations are protected at every stage, so your data is safe wherever it sits.
Encrypted at rest
Every stored document and backup is protected with AES-256 encryption.
Encrypted in transit
Connections between you and the service are encrypted end to end.
No training on your content
Your documents are never used to train models, for us or for any AI vendor.
GDPR compliant and EU-based
We process your data only to deliver the service you have asked for, never for our own purposes, and always within the European Union.
You stay in control
You remain the controller of your data and we act as processor. We never use it for our own purposes.
Designed toward ISO 27001
The platform is built against the ISO 27001 control framework, with the relevant controls addressed.
Designed toward the EU AI Act
We are mapping the EU AI Act obligations that apply to a tender-writing assistant, including the transparency duties.
Accountable, and hard to lose
You can always demonstrate what happened with your data, and your work is protected against loss.
Every access is logged
You can always see who opened a document, and when.
Backed up daily
Automated backups with point-in-time recovery protect your work.
Protected against loss
Deletion protection means your work can't be lost to a single mistake.
Need more detail on how we protect your data?
This page outlines the broad strokes of our security and privacy approach. If you have specific or important requirements around security or data, or you would like to discuss custom options, get in touch and we will walk you through the details.
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